Returns & Exchanges

Due to the perishable nature of our fresh-baked brownies, we cannot accept returns or exchanges; however, your satisfaction is our priority and we are committed to resolving any issues with your order.

Return Process

• 1.
  Inspect Your Delivery

  Please examine your brownie package immediately upon arrival to ensure all items are present and in perfect condition.

• 2.
  Document Any Issues

  If your order is damaged or incorrect, take clear photos of the packaging and the product to help us process your claim.

• 3.
  Contact Support

  Email our customer service team within 48 hours of delivery with your order number and the photos you captured.

• 4.
  Resolution Process

  Our team will review your request and, if eligible, issue a replacement or store credit to ensure you have a sweet experience.