Frequently Asked Questions
Everything you need to know about your gourmet brownie delivery.
How are Buckeye Brownies shipped to ensure freshness?
Our brownies are baked fresh to order, individually heat-sealed for maximum freshness, and shipped in insulated packaging to ensure they arrive in perfect condition.
Can I freeze my brownies for later?
Absolutely! While they are delicious upon arrival, you can store them in the freezer for up to 3 months. Just make sure to keep them in their original airtight seal.
Do you offer options for people with nut allergies?
Many of our signature recipes contain peanut butter or tree nuts. While we offer some flavors without nut ingredients, all brownies are prepared in a facility that processes nuts, so we cannot guarantee a 100% nut-free environment.
How long does shipping typically take?
Orders are generally processed within 2-3 business days. Once shipped, standard delivery takes 1-3 days depending on your location within the United States.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order is damaged or incorrect, please contact our support team within 24 hours of delivery for a replacement or refund.
Do you provide nutritional information for each flavor?
Yes, a full list of ingredients and nutritional facts is available on each individual product page under the 'Ingredients' tab.